CCAAS

CCaaS has reinvented customer care and changed consumers’ expectations. In every industry, organizations that rely on legacy technologies will fail to meet those expectations and be left behind as clients shift to competitors who provide preferred channels of communication, such as web chat and SMS. With every day that passes, the contact center takes on … Read more

UCaaS

Communication technologies are now critical infrastructure, central to every business model. UCaaS streamlines operations, giving IT staffs the ability to tackle once tedious tasks with the click of a button, freeing up bandwidth for higher level concerns. Sales teams are acting with more precision, since UCaaS integration with CRMs enables more efficient interactions with prospects … Read more

Security

The world would be a better place without state-sponsored cyberattacks… without criminals working to steal your data… without, every so often, one of your own employees becoming a threat. But these are realities we live with today. Proactive measures are the only option. The moment your environment is compromised, it’s already too late. Security is … Read more

SD-WAN

SD-WAN is fundamentally about efficiency. It comes down to giving the people who work for you the tools they need to compete and win on a global stage – the ultimate responsibility of upper management. It touches your customers too – in a situation where network capacity becomes limited for whatever reason, SD-WAN gives you … Read more

Connectivity

Connectivity is about moving data from A to B. The network connects users, branch offices, HQ, data centers, and cloud services; no matter where you need to go, you’ll need a circuit to get there. Connectivity includes public Internet (fiber, copper, broadband, LTE) and private circuits (MPLS, VPLS, P2P), and every possible mix of those. … Read more

Colocation

Traditionally, businesses have owned all aspects of their IT systems. They have been responsible for the equipment, the real estate where that equipment is housed, and managing the connectivity, power, and cooling that keeps it humming. But with limited power and connectivity options available, and inadequate security, business are left with expensive, unsecured systems that are susceptible … Read more

Cloud

Cloud Overview Introducing Technology Navigator: Your Guide Through the Digital Wilderness.  In today’s rapidly evolving technological landscape, staying ahead is the key to success. But with countless innovations, trends, and solutions emerging daily, navigating this digital wilderness can be overwhelming.  Enter Technology Navigator, your ultimate guide through the complexities of modern tech. Whether you’re a … Read more

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